Wellness Matters - COVID supports

We know this is a frightening and confusing time. The Town of Crossfield has compiled a list of social service and mental health resources to help you as you navigate your way through the COVID-19 pandemic.

Mental Health supports

Your mental health is equally as important as your physical well-being at any time but even more so as we all navigate this new COVID-19 pandemic. The following are online resources to help you through these unsettled times:

Community Resources

The Crossfield Wellness Network is a coalition of organizations and community volunteers focused on building a healthy, resilient community that supports all residents to achieve their optimal wellness. In collaboration with the AHS-Alberta Healthy Communities Initiative and the CMHA Rural Mental Health Project, the Crossfield Wellness Network believes that, by working together, we can create healthy places and social spaces for all. As we raise awareness of existing opportunities for residents of Crossfield and outer rural areas, we will create new experiences for physical, mental, social and emotional well-being.

Find an entire network of community, social, health and government services: food, shelter and/or transportation, financial support to help pay utility bills, rent and/or damage deposit, mental health and addictions support, information on government programs and phone numbers, where to go for legal support, volunteer for an organization, donation of furniture and/or clothing, concerned about a friend or family member, and much more.

  • 20 East Lake Way, Airdrie, Alta
  • Monday to Friday 8:30 a.m. to 4 p.m. | Wednesday 8:30 a.m. to 8 p.m.
  • Closed on Statutory Holidays
  • (403) 948-0063 | info@airdriefoodbank.com
  • airdriefoodbank.com
  • Airdrie RCMP Detachment
  • 2 Highway Park Way NE, Airdrie, Alta
  • Available Monday to Friday, 9 a.m. to 3 p.m. to take calls from the community for emotional support, information and referrals via telephone only – (403) 945-7290. After hours, leave a message and your call will be returned. Continue to call 911 in an emergency.
  • Airdrievictimassistance.com

Taking Charge Of What You Can: A COVID-19 Toolkit

Alberta Health Services has put together a toolkit with handy tips and links to resources for anyone struggling with their mental wellness during this pandemic. 

Access the toolkit here.

The Alberta SPCA has a program available to assist people with their pets during COVID-19. This includes pet food for those who cannot afford it. If you or someone you know needs help, visit www.albertaspca.org/helpforanimals/ #COVID19

Senior Connect:

  • Helps seniors who might be at risk to connect to community support services that help them to live safely and independently in their homes.
  • (403) 266-6200 | Monday to Friday, 8:30 a.m. to 4:30 p.m. | info@calgaryseniors.org

If you're looking for something for the kids to do while they're at home, Calgary's pro sports teams have you covered. The teams recently launched the United by Community program which includes lots of resources and fun things to do for kids - calgaryroughnecks.com/roughnecks-directory/

New website that includes translated Covid-19 information for clients, including links to translated resources from AHS, Government of Alberta and Government of Canada - diversitycalgary.ca/

 Click on ‘COVID-19’ on the menu for the ‘multilingual resources’ pages with the list of all COVID-19 translations.

  • For anyone wishing to read in a different language, simply click on the desired language from the main menu.
  • The website links to all its translated Nutrition Services resources.

ConnecTeen is a confidential peer support service for youth in Calgary and area. Being a teen can be tough; you have more independence, responsibility, and stress as a teenager, and you probably have more questions too. You can connect with a peer who understands your unique situation and can help talk you through your issues without judgment. This service is confidentialso no one needs to know you contacted them.

  • Phone 24/7: (403) 264-TEEN (8336) | Text (daily): (587) 333-2724
  • Online Chat: CalgaryConnecTeen.com
  • Email: ConnecTeen@distresscentre.com*email is best when your request is not urgent and no one is in danger

This new online hub co-ordinates community services for older Albertans and seniors during the COVID-19 pandemic and beyond. Sign up at corealberta.ca, explore the collaborative opportunities and subscribe to the newsletter. If you have any questions about CORE Alberta or would prefer to register via email, please contact healthyaging@calgaryunitedway.org

  • Free Distress Counselling - 24 Hour Support. This service is free and offered in more than 200 languages. 
  • (403) 266-HELP (4357) | Hearing Impaired: (403) 543-1967 | help@distresscentre.com
  • Online Support: anyone not comfortable picking up the phone and calling, is encouraged to use the online chat.
  • Online Crisis Chat: Chat is available from 3 to 10 p.m. weekdays and from 12 to 10 p.m. on weekends, accessible from the top right corner of every page on the website.

COVID-19 supports for Albertans. Immediate relief for Albertans affected by the COVID-19 pandemic:

  • Income Support/AISH - www.alberta.ca/income-support.aspx
    • If you are already an Income Support or AISH client, contact your Income Support Worker. If you aren’t receiving Income Support, you can still apply. Call the Alberta Supports Contact Centre at 1 (877) 644-9992
    • TTY toll-free: 1 (800) 232-7215 (ask to speak to Alberta Supports)
  • Family Violence Info Line
    • Call 310-1818 | 24/7 | 170+ languages
    • Chat online alberta.ca/SafetyChat | 8 a.m. - 8 p.m. daily | English

Please note: the Alberta Supports Contact Centre is not able to provide assistance accessing the provincial Emergency Isolation Support payment or federal COVID-19 benefits. Please visit the Government of Canada website for information.

Safe Halloween Tips From Alberta.Ca

The province has provided information tips for having a safe Halloween in the middle of a pandemic on its website.

Wellness Together Canada

This portal, set up by the federal government, provides Canadians with access to a self-assessment tool, group coaching, online courses, apps and more. 

Kids Help Phone is Canada’s only 24/7, national support service. 24-hour online and counselling available for those 5-20 years old in both English and French. Whether by phone, text, mobile app or through their website, you can connect with them whenever you want, however you want, no matter what you want to talk about. They are there to listen with no judgment. This service is completely confidential. You don’t even have to tell them your name if you don’t want to. 

  • 24-hour crisis line: 1 (800) 688-6868
  • Text CONNECT to 686868
  • Live Chat: kidshelpphone.ca currently open daily from midnight to 7 a.m. ET.

Resources for parents with kids at home during this pandemic through the KidsAtHome initiative.

Support Services include counselling, outreach, community development and family resources. Contact Community Links directly for more information on their adjusted programs as of March 17, 2020, in light of COVID - 19. Details are posted on their website as well.