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Emergency Services

Emergency Services

If you need emergency assistance from RCMP, the Crossfield Fire Department or EMS service, please dial 911 immediately.

During the COVID 19 pandemic we want to encourage residents/businesses to continue to protect their personal property – even if you are home. It has come to our attention that crimes of opportunity have increased. We remind residents and businesses that crimes of opportunity can be reduced through awareness & prevention, whether you’re at home, at work, in a car or walking. The Town is asking all residents and businesses to be aware of your surroundings, be alert to potential dangers and report any suspicious vehicles or activity.

For criminal matters that require a police officer, call (403) 945.RCMP (7267) to be connected with the RCMP call centre. If you do not have a phone, please pick up the metal phone outside the front door at the detachment on Highland Park Way in Airdrie. 

For non-emergency complaints please call the Airdrie RCMP at 403-945-7200, Monday to Friday 8:30 a.m. to 4:30 p.m. The Airdrie RCMP detachment is located at 2 Highland Park Way N.E., Airdrie, Alta. 

We thank everyone for their cooperation and diligence during this time.

Information on fire bans can be found on the Alberta Fire Bans web site.

Voyent Alert! System (Automated Messaging Service)

The Town of Crossfield has implemented an automated messaging service to help inform all citizens quickly and efficiently in the event of an emergency and/or public notification, such as garbage and recycling updates, water supply interuptions and snow removal. In addition to being instant, reliable and readily available regardless of the situation, this system will allow us to notify you via the app, test message, land line message or email.

Click here to download the free app or register for your preferred method of notification.

 Community Peace Officer

Community Peace Officer Trevor Stephens is in the office 40 hours a week - alternating shifts.

The Community Peace Officer is appointed through Alberta Justice and Solicitor General and is tasked to enforce municipal bylaws and provincial legislation, as well as provide public education on law enforcement and community safety matters. 

Provincial legislation the community peace officer can enforce for the Town of Crossfield include:

  • Animal Protection Act
  • Dangerous Dog Act
  • Dangerous Goods Transportation & Handling Act
  • Environmental Protection and Enhancement Act, Part 9, Division 2
  • Fuel Tax Act
  • Gaming and liquor Act
  • Highways Development and Protection Act
  • Line Fence Act
  • Petty Trespass Act
  • Provincial Offences Procedure Act
  • Tobacco and Smoking Reduction Act
  • Stray Animals Act
  • Traffic Safety Act
  • Trespass to Premises Act

Provincial legislation does not allow the community peace officer to deal with criminal matters.

The community peace officer  is also available to assist residents with bylaw issues that may arise in our community. Some of the more common bylaws include:

For bylaw issues, please complete the online complaint form or contact Officer Trevor Stephens at 403-312-7115.   

If you have an emergency situation, please call 911.

 

 Enhanced Policing

Beginning September 2017 the Town entered into an agreement with the RCMP K Division to provide a full-time enhanced policing position for the community for a three-year term.

The role of the RCMP member is to provide an enhanced level of policing, focused on the prevention of crime, pursuant to the duties and responsibilities under the Provincial Police Service Agreement between the Government of Canada and the Government of Alberta.

The primary function of the RCMP member is to provide selective enforcement duties and responsibilities, including, but not limited to:

  • General duty policing services in accordance with the Provincial Police Service Agreement.
  • Emergency Planning I Disaster Services relating to special events and policing those special events in the area
  • Bring awareness to the community with respect to:
    • Domestic Violence
    • Vandalism
    • Bullying
    • Crime Reduction/Prevention Strategies
    • Impaired Driving and Drug Use

Additionally, the RCMP member may participate in and offer other public safety programs which may include:

  • Traffic Enforcement, under the Traffic Safety Act of Alberta
  • Enforcement of the Gaming and Liquor Act of Alberta
  • Act as the primary liaison for the Citizen On Patrol Program
  • Perform the duties and responsibilities of a school resource officer.
  • Home Security Check list

The role of the RCMP member is to provide an enhanced level of policing and this officer will not be providing assistance or service in regulatory control or licenses of bylaws (ex. Bylaws relating to animals and building inspections.)

Constable Kirby Erikson is in the town each week - alternating shifts.  Should you have a matter to discuss with him please call 403-945-7200 - or in the event of an emergency please dial 911.

 

 Fire Services

Crossfield Fire Hall is located at 1601 Railway Street. Our volunteer firefighters continually participate in training to ensure they can provide the utmost care and professionalism. The Crossfield Fire Department provides aid within the Town of Crossfield as well as mutual aid coverage to surrounding areas.

Crossfield Fire Department is involved in many fundraising and community events such as the Christmas Food Hampers and the Annual Fun Run 5k and 10k marathon. Donations collected from these events are distributed to those in need within our community and surrounding area. 

Each year the fire department spreads extra cheer to the community with a special visit to each home in town on Christmas Eve. Just make sure to leave a light on. 

 red fire truck

 

Interested in joining the team?

Minimum requirements to join the fire department are as follows;

  • Must be 18 years of age or older
  • Must possess a valid class five driver's licence and must be able to obtain a class three licence with an air brake endorsement

  • Must submit a current driver's abstract with application

  • Must obtain a security clearance (available from RCMP)

  • Must be able to perform physical duties as part of a fire fighting and rescue team

  • Must be aware there is a six-month probation period.

Weekly meetings are held on Monday nights at the Fire Hall from 7 to 9 p.m.

For more information regarding the Crossfield Fire Department, contact Fire Chief Ben Niven or Deputy Fire Chief Chad Paulson

 

 Emergency Management

 

Emergencies can happen unexpectedly. The Town of Crossfield's Emergency Management Plan provides a prompt, co-ordinated response to emergencies or disasters affecting Crossfield residents and visitors.

Being prepared before an emergency can help you and your family get through in the hours or days that follow.

Suggestions for a Home Emergency Kit include;

  • Three day supply of emergency food and water

  • Flashlight and batteries

  • Radio and batteries or crank radio

  • First-aid kit

  • Candles and matches/lighter

  • Extra car keys and cash

  • Important papers (family identification)

  • Clothing and footwear

  • Toilet paper and personal supplies

  • Medications

  • Bag to carry supplies in the event you must be evacuated

  • Whistle

  • Playing cards, games

For more information on emergency alerts, and preparedness, please see the following links: