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The Town of Crossfield receives water from the Mountain View Regional Water Services Commission (MVRWSC), which owns and operates the Anthony Henday Water Treatment Plant, situated on the banks of the Red Deer River northwest of Innisfail.

The MVRWSC, at its discretion, may impose water restrictions on its member communities at any time. The Commission reviews water restrictions with its member communities annually.

There are four Water Restriction levels:

  • Level 1 - Restrict outside watering (lawn, garden, car washing at home, etc.) to even-numbered addresses on even calendar days, and odd-numbered addresses on odd calendar days.
  • Level 2 - Ban  all outside watering and limit the sale of bulk water at the discretion of the Town (if applicable). Industrial users are requested to limit their consumption where possible until further notice.
  • Level 3 - Ban all outside watering and discontinue sales of bulk water (if applicable). Water use by industrial users and commercial establishments such as car washes is also banned.
  • Level 4 - Ban all water use except for essential services (e.g. fire fighting, medical).

Setting up a Town Utility Account

Town of Crossfield utility accounts are set up solely in the property owner's name. (Tenants may receive a copy of bi-monthly utility statements upon owner's request.) All new utility accounts are subject to a non-refundable administration fee of $53.

Your utilities statement includes charges for water, wastewater (sewer), garbage and curbside recycling. Utility statements are sent out bi-monthly on the 25 of the month, starting in January, and are due on the 15 day of the following month. 

Have your utility bill emailed directly to you - fill out an E-Bill Utility Service Agreement and return it to the Town Administration Office prior to the next billing date to avoid a $2 paper bill fee.

Rates and Charges - 2020

Effective March 2019, the water charge allows for 5000 gallons or 22.7metres cubed (m3) of water usage for both residential and commercial services. An additional $3.35 (residential and commercial) and $3.70 (industrial) is charged for every cubic meter (or 220 gallons) of water used over the minimum. Sewer is added at 75 per cent of the water overage on residential and commercial services and 95 per cent to industrial services. Overdue statements are charged a seven per cent fee per bi-monthly bill.



Recycling   Depot

Curbside   Recycling

Garbage   Pickup

 Water 22.7 m3  or   5000 gallons

Sewer - 75% of water used.

Industrial 95% of water used

Water   overage charge /m3


Included   in Curbside Recycling Cost























Please refer to the Town of Crossfield Rate and Fee Bylaw for more information.