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Wellness Matters - COVID supports

Daily Wellness Tip

Daily Wellness TipWe know this is a frightening and confusing time. The Town of Crossfield has compiled a list of social service and mental health resources to help you as you navigate your way through the COVID-19 pandemic.

And each day, we'll offer a tip on something you can do to keep yourself connected and healthy during this time.

Psychological First Aid after a Pandemic, Disaster or Emergency

Offered by Alberta Health Services in partnership with Stepping Stones to Mental Health and Rocky View Schools, this free online webinar offers practical support and comfort to people impacted by a pandemic, disaster or emergency, and connects them to information, community services and social supports.


  • June 10, 10 a.m. to 12 p.m.
  • June 19 9 to11 a.m.

Register at

Taking Charge of What You Can: A COVID-19 Toolkit

Alberta Health Services has put together a toolkit with handy tips and links to resources for anyone struggling with their mental wellness during this pandemic. 

Access the toolkit here.

CORE Alberta

This new online hub co-ordinates community services for older Albertans and seniors during the COVID-19 pandemic and beyond. Sign up at, explore the collaborative opportunities and subscribe to the newsletter. If you have any questions about CORE Alberta or would prefer to register via email, please contact

Crossfield COVID-19 Vulnerable Citizen Support Program

Can’t get out to pick up groceries, medicine and other essentials? The Town of Crossfield has launched a program to help.

Sign up for this program if you are required to self-isolate as a result of the COVID-19 pandemic and volunteers will do the shopping for you.

Our volunteers will take your shopping list and arranged payment to local retailers and deliver your items to your home.

There are some restrictions on the types of items included in the program. For full details and to register – or volunteer to be a shopper – contact Eris Latham at (403) 946-5565, ext. 261 or

Mental Health supports

Your mental health is equally as important as your physical well-being at any time but even more so as we all navigate this new COVID-19 pandemic. The following are online resources to help you through these unsettled times:


Text COVID19hope to 393939 to subscribe to Text4Hope and receive a daily message of hope and support. This free service is a new way the province is trying to support Albertans through the #COVID19 pandemic.

Community Resources

Alberta Health Services

Government of Alberta:

COVID-19 supports for Albertans. Immediate relief for Albertans affected by the COVID-19 pandemic:

  • Income Support/AISH -
    • If you are already an Income Support or AISH client, contact your Income Support Worker. If you aren’t receiving Income Support, you can still apply. Call the Alberta Supports Contact Centre at 1 (877) 644-9992
    • TTY toll-free: 1 (800) 232-7215 (ask to speak to Alberta Supports)
  • Family Violence Info Line
    • Call 310-1818 | 24/7 | 170+ languages
    • Chat online | 8 a.m. - 8 p.m. daily | English

Please note: the Alberta Supports Contact Centre is not able to provide assistance accessing the provincial Emergency Isolation Support payment or federal COVID-19 benefits. Please visit the Government of Canada website for information.

Government of Canada:

North Rocky View Community Links -

  • Support Services include counselling, outreach, community development and family resources. Contact Community Links directly for more information on their adjusted programs as of March 17, 2020, in light of COVID - 19. Details are posted on their website as well.

Distress Centre -

  • Free Distress Counselling - 24 Hour Support. This service is free and offered in more than 200 languages. 
  • (403) 266-HELP (4357) | Hearing Impaired: (403) 543-1967 |
  • Online Support: anyone not comfortable picking up the phone and calling, is encouraged to use the online chat.
  • Online Crisis Chat: Chat is available from 3 to 10 p.m. weekdays and from 12 to 10 p.m. on weekends, accessible from the top right corner of every page on the website.

211 - Visit for a list of all services

  • Find an entire network of community, social, health and government services: food, shelter and/or transportation, financial support to help pay utility bills, rent and/or damage deposit, find mental health and addictions support, information on government programs and phone numbers, where to go for legal support, volunteer for an organization, donation of furniture and/or clothing, concerned about a friend or family member, and much more.
    • 24 Hour Support | Dial 211|  

Airdrie Food Bank -

  • 20 East Lake Way, Airdrie, Alta
  • Monday to Friday 8:30 a.m. - 4 p.m. | Wednesday 8:30 a.m. - 8 p.m.
  • Closed on Statutory Holidays
  • (403) 948-0063 |

Sagesse -

Airdrie and District Victims Assistance Society -

  • Airdrie RCMP Detachment
  • 2 Highway Park Way NE, Airdrie, Alta
  • Available Monday to Friday, 9 a.m. to 3 p.m. to take calls from the community for emotional support, information and referrals via telephone only – (403) 945-7290. After hours, leave a message and your call will be returned. Continue to call 911 in an emergency.

Calgary Seniors' Resource Society - Senior Connect -

  • Helps seniors who might be at risk to connect to community support services that help them to live safely and independently in their homes.
  • (403) 266-6200 | Monday to Friday, 8:30 a.m. – 4:30 p.m. |

Kids Help Phone -

  • Kids Help Phone is Canada’s only 24/7, national support service. 24-hour online and counseling available for those 5-20 years old in both English and French.  Whether by phone, text, mobile app or through their website, you can connect with them whenever you want, however you want, no matter what you want to talk about. They are there to listen with no judgment. This service is completely confidential. You don’t even have to tell them your name if you don’t want to. 
    • 24-hour crisis line: 1 (800) 688-6868
    • Text CONNECT to 686868
    • Live Chat: currently open daily from midnight to 7 a.m. ET.

ConnecTeen -

  • ConnecTeen is a confidential peer support service for youth in Calgary and area. Being a teen can be tough; you have more independence, responsibility, and stress as a teenager, and you probably have more questions too. You can connect with a peer who understands your unique situation and can help talk you through your issues without judgment. This service is confidential so no one needs to know you contacted them.
    • Phone 24/7: (403) 264-TEEN (8336) | Text (daily): (587) 333-2724
    • Online Chat:
    • Email:*email is best when your request is not urgent and no one is in danger

Calgary Zone Diversity Liaison

  • new website that includes translated Covid-19 information for clients, including links to translated resources from AHS, Government of Alberta and Government of Canada -

 Click on ‘COVID-19’ on the menu for the ‘multilingual resources’ pages with the list of all COVID-19 translations.

  • For anyone wishing to read in a different language, simply click on the desired language from the main menu.
  • The website links to all its translated Nutrition Services resources.

Kids Up Front

Resources for parents with kids at home during this pandemic through the KidsAtHome initiative.

Calgary Sports and Entertainment Corporation

If you're looking for something for the kids to do while they're at home, Calgary's pro sports teams have you covered. The teams recently launched the United by Community program which includes lots of resources and fun things to do for kids -

Alberta SPCA

The Alberta SPCA has a program available to assist people with their pets during COVID-19. This includes pet food for those who cannot afford it. If you or someone you know needs help, visit #COVID19