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COVID-19 Information for the Community

UPDATE - March 27, 2020

Premier Kenney announced today that the number of people allowed in public gatherings is reduced immediately from 50 to 15. This includes family weddings, funerals and religious services. In addition, most non-essential businesses are required to close - including, dine-in restaurants, clothing and retail stores, and all close-contact service providers like hair and nail salons. A complete list of impacted businesses is available at

Access to Alberta's provincial parks for recreational purposes is now closed to vehicles. This includes the parking and staging areas. 

Kenney also announced addition relief measures for renters and new rules for landlords - more information is available by watching the press conference online.

Earlier today, Prime Minister Trudeau announced important relief for small and medium businesses at a press conference. More information is available here. We will have information about how this impacts Crossfield's small- and medium-sized businesses next week.

The number of confirmed cases in Alberta rose by 56 to 542 since yesterday with no additional deaths. The total number of confirmed cases in Canada is now 4,046.

Tea and Tunes with Eris

The Town has begun a new program for any community member who feels isolated or lonely during this public health crisis. 

UPDATE - March 26, 2020

An online assessment tool for healthcare workers will go live tomorrow, according to Alberta's Chief Medical Officer Dr. Deena Hinshaw. This tool will be available March 27 at

Am assessment tool for community members is already available at

Hinshaw announced 67 new cases of COVID-19 had been identified in Alberta since yesterday bringing the total number of cases in the province to 486; however, she was also able to announce 27 of those diagnosed with the virus have fully recovered. The total number of cases in Canada now sits at 3,452 with 35 deaths. There were no additional deaths in Alberta - the number of fatalities remains at two.

UPDATE - March 25, 2020

Today, Alberta's Chief Medical Officer Dr. Deena Hinshaw, announced that compliance with the public health orders already announced is now mandatory. Level 1 Peace Officers will have extra powers to issue tickets. 

To protect the health and safety of Albertans, law enforcement agencies now have full authority to enforce public health orders and issue fines for violations.

  • Mandatory 14-day self-isolation for returning international travellers or close contacts of people with confirmed COVID-19.
  • Mandatory 10-day self-isolation for people with symptoms that are not related to a pre-existing illness or health condition: cough, fever, shortness of breath, runny nose or sore throat.
  • Mass gathering restriction violations are now legally enforceable and subject to fines.
  • Facilities under this order include all nursing homes, designated supportive living and long-term care facilities, seniors lodges and any facility in which residential addiction treatment services are offered under the Mental Health Services Protection Act.

Hinshaw said the number of confirmed cases of the virus in Alberta jumped by 61 overnight and now sits at 419. The number of confirmed cases of COVID-19 in Canada is now 2,020, with 27 deaths, including two in Alberta. 

UPDATE - March 24, 2020

In response to the ongoing COVID-19 pandemic, the Town of Crossfield today declared a State of Local Emergency (SOLE,) which provides the municipality with access to additional measures under the Emergency Management Act to help prevent the spread of the virus in the local area.

“The Town of Crossfield takes this situation extremely seriously and all of council has taken this step as a means of protecting our local community,” Mayor Jo Tennant said. “Our top priority is the health, safety and well-being of our community members and ensuring essential services continue to be provided.”

The Town of Crossfield has additional measures under the SOLE to help limit spread of the virus and enforce the advisories issued by the province, including:

  • ensuring businesses are following the recommended protocols,
  • ensuring symptomatic community members self-isolate,
  • ensuring gatherings are limited to a maximum of 50 people, and
  • ensuring that individuals who have returned from international travel are following the 14-day self-isolation recommendation.

The State of Local Emergency remains in place for seven days, unless renewed or revoked by council.

Recent updates from the province show the COVID-19 virus is now spreading from means other than those related to travel.

The first confirmed case in the Crossfield area was announced March 21. The Crossfield area, according to AHS’s guidelines, extends to east of Irricana and south to Highway 566. The exact location of the affected individual within that area is not known.

“Town council and staff thank the community for their support during these trying times,” Tennant said. “It is a challenge to follow the province’s recommendations, and we appreciate the community’s willingness to get on board and work together to beat this.”

The Town of Crossfield will continue to follow the guidelines and recommendations of the province in its response to the pandemic. Community members are urged to access credible sources of information as this situation continues to develop.

The Alberta government website – – provides up-to-date information regarding the COVID-19 pandemic, including how to protect yourself and others and stop the spread.

UPDATE - March 23, 2020

The first confirmed case of COVID-19 in Crossfield was reported yesterday, along with two in Airdrie. The number of confirmed cases nationwide is now 1,469, with B.C. yet to report its stats today. 

The province announced on Friday that it would be instituting new penalties and fines for people not practicing social distancing or self-isolation as recommended. Exactly what these new measures will look like is expected to be released sometime this week. Look under our update for March 19 for handy links to information and tips regarding social distancing.

Links to mental health and social services have been added to the March 18 update below. 

Please note: the Alberta Supports Contact Centre is not able to provide assistance accessing the provincial Emergency Isolation Support payment or federal COVID-19 benefits.  Please visit the Government of Canada website for information.

UPDATE - March 20, 2020

We've added additional links to information to help kids deal with the uncertainty surrounding the COVID-19 pandemic under Mental Health Supports below.

Further updates will be added after the Chief Medical Officer's press conference later this afternoon.

UPDATE - March 19, 2020

The number of confirmed cases of COVID-19 in Alberta rose to 146 today and the first death from the virus was recorded in the Edmonton area.

Alberta's Chief Medical Officer urged Albertans to practice social distancing and to stay home during her update today. Information and tips about social distancing can be found here. A tip sheet is here. Included are tips for visiting a grocery store or using an elevator. The Town of Crossfield would also like to repeat - stay home unless you absolutely have to go out. While the Town office is closed to the public, a skeleton staff is still on site and can assist you via phone or email

If you observe a business that is not shutting down following the provincial government's recommendations or someone that should be self-isolating and is not, do NOT call 911 or 811. The province is working on a way for people to report these incidences which will be released in the next few days.

The border between Canada and the U.S. was shut down for travel by the Prime Minister yesterday. This will not impact cross-border business - i.e. products traveling between the two countries.

UPDATE - March 18, 2020

Details about the program itself will be released in the next couple of days. Contact Eris Latham at or (403) 946-5565, ext. 261 if you want to volunteer or would like more information.

Mental Health supports

Your mental health is equally as important as your physical well-being at any time but even more so as we all navigate this new COVID-19 pandemic. The following are online resources to help you through these unsettled times:

Please note: the Alberta Supports Contact Centre is not able to provide assistance accessing the provincial Emergency Isolation Support payment or federal COVID-19 benefits.  Please visit the Government of Canada website for information.

UPDATE - March 17, 2020

Today the provincial government declared a State of Emergency in Alberta under the Public Health Act. The State Emergency allows the province to inact additional public health measures, including:

  • all events over 50 people to be cancelled;
  • no attendance at recreation centres, casinos, bingo halls, bars, theatres and other facilities; and
  • sit-down restaurants can remain open at lower capacity.

As a response to these measures, effectively immediately, Crossfield Town council has approved the closing of the Town office, fire hall, public and recreational facilities and the public works shop to the public. Residents can rest assured the Town will continue to provide ALL Town services during the duration of these closures and the Crossfield Fire Department will continue to respond to calls for service. 

Town staff will continue to provide services and respond to requests for information; however, this will be done by telephone or email only. The Town office is closed to the public.

Council has also approved the cancelation of all public events until further notice.

Fire department:

Call 911 in an emergency. For general inquiries or to report something non-emergent, call the Town office at (403) 946-5565 and your call will be redirected. Additional questions will be asked before fire crews are displatched to ensure the safety of our first responders.

Health-related inquiries should be directed to 811. An online tool to assess your chances of having the COVID-19 virus as well as links to sources of credible information about the pandemic are on the province of Alberta website -…/Pa…/COVID-Self-Assessment.aspx

Public works:

Be kind to our sewer system. Please don't flush anything but bodily waste and toilet paper down the toilet. Even if they profess to be flushable, such as biodegradable disinfectant wipes, they can clog the Town system.


We’ve heard that scammers pretending to be from AHS have started going door-to-door in Calgary to gain access to the homes of residents, particularly seniors. Please warn local seniors to be vigilant. AHS is NOT offering COVID-19 testing door-to-door.

UPDATE - March 16, 2020

The Pete Knight Memorial Arena is closed, effective immediately, as is the Crossfield Municipal Library. The Community Centre remains open; however, that could change over the next hours or days.

Message from Mayor Jo Tennant:

To the community of Crossfield

We are living in uncertain times, where the situation is shifting by the minute. I’m sure this is causing some stress for our families and businesses. The Town of Crossfield is committed to providing residents with information regarding the COVID-19 pandemic in a timely and transparent manner.

We made the decision, March 13, to cancel or postpone all Town-organized events and programs. We are taking direction from the provincial government which has limited gatherings of 250 or more people and recommended social distancing as a successful way to limit the spread of the virus.

Town services remain operational; your water and electric remain on and garbage/waste collection will continue as usual at this time.

All kindergarten to Grade 12 schools within the Rocky View Schools (RVS) division have been closed indefinitely. The division is determining how it can best continue to deliver course material to students via alternative means. The RVS website is your best source of information on that developing situation –

I encourage you to educate yourself and your family about the virus by visiting credible sources of information – the province of Alberta’s website and the Public Health Agency of Canada’s website include up-to-date information about the impact COVID-19 is having on Albertans. You can find information about how the virus spreads, its symptoms and what to do if you believe you have contracted the disease on these websites.

Information regarding what the Town of Crossfield is doing to mitigate this threat to public health – including up-to-date information about facility and other closures – can be found on the Town’s website at or by following us on social media: Facebook, Twitter and Instagram.

At this time, I know I can count on Crossfield residents supporting each other. We can get through this together.

Mayor Jo Tennant

For all the FACTS about how the COVID-19 virus is impacting Alberta, visit 

The Public Health Agency of Canada also has a website set up to update Canadians regarding this virus:

At the Town of Crossfield, we put the safety and health of our community at the top of the list of our priorities. Due to the ever-expanding nature of the COVID-19 pandemic, Town administration has decided to cancel or postpone all public events and meetings for the foreseeable future. We are investigating alternative ways of engaging with the community that do not require in-person meetings, such as webinars, video streaming, etc.

Residents are encouraged to conduct their business with the Town via email or telephone rather than coming in to the Town office.

Also, please do not attend Town council meetings unless you are required to be there. The minutes of the meetings are available on the website under the Council Calendar.

What are the symptoms?

The symptoms of COVID-19 in its more mild form include:

  • fever,
  • cough
  • extreme tiredness

If you also experience shortness of breath and/or diffuculty breathing, you may have a more serious form of the disease.

The Province of Alberta has an online self-assessment tool you can use to help you determine if you have been affected -

If you suspect you have been infected, call your primary healthcare provider or Heathlink 811 - dial 811 - immediately. Do not go to your doctor's office, walk-in clinic, urgent care centre or emergency department. Health Link 811 will set up an appointment for you to get tested.

You can help limit the spread of this virus by following a few precautions:

  • wash your hands frequently and for at least 20 seconds;
  • sneeze or cough into your sleeve or a tissue;
  • avoid touching your face;
  • if you are feeling ill, stay at home and isolate yourself from others in the home; and
  • self isolate for 14 days upon returning from travel outside of Canada, whether you feel ill or not.

Updates regarding the Town of Crossfield's response to the COVID-19 crisis will be posted here as well as on the Town's social media - Facebook, Twitter and Instagram.

For all the FACTS about how the COVID-19 virus is impacting Alberta, visit 

The Public Health Agency of Canada also has a website set up to update Canadians regarding this virus: