Public Works

Public Works Information

 

The Public Works Department provides what is commonly known as the "essential services". This includes street and signage repairs and maintenance, snow removal, monitoring and maintenance of the water distribution plant and water distribution system, monitoring and maintenance of the sewer collection and lagoon treatment system, monitoring and maintenance of land and golf course irrigation system and cemetery maintenance. Duties also consist of maintenance of Town owned buildings and facilities; fleet maintenance of all Town owned vehicles and a wide range of other varied tasks as requested. We also run and follow a very stringent safety program through AMHSA.

Public Works Staff:

Maintenance

 

The Public Works Department does a daily inspection of the town, but sometimes for some reason or another, some things may get missed, such as pot holes, damaged or knocked over signage etc.

If at anytime you see a problem or have some concerns and you think it should be addressed, please feel free to call either the Town Office at (403) 946-5565 Monday through Friday between 8:30 a.m. and 4:30 p.m. or the Public Works Shop at (403) 946-5878 at any time and we will address the problem as soon as possible.

Sewer Collection System

The Public Works Department performs a regular scheduled inspection and flushing as needed of the sewer system trying to prevent sewer main back ups. Sometimes even with these inspections, sewer main back-ups do occur. When this occurs we will promptly have the sewer main cleared of whatever is causing the blockage as quickly as possible to have the system flowing freely again.

In some cases a blockage may occur in the sewer service line on private property in which case the landowner is responsible to have it cleared. Please read the Sewer Back ups on Private Property Policy for all the information regarding sewer back ups on private property. If you have any questions, please feel free to call either the Town Office at (403) 946-5565 Monday through Friday between 8:30 a.m. and 4:30 p.m. or the Public Works Shop at (403) 946-5878 at anytime and we will be happy to try and answer them for you.

Water Distribution

The Water Distribution Section maintains hydrants, water mains, and water valves in the distribution system. As well, we maintain water meters in all residential, commercial and industrial buildings in the town of Crossfield.

What should I do if I notice water bubbling up out of the ground?
This usually indicates a break in the underground water main or water service line. Please report conditions such as this to the Public Works Department by calling (403) 946-5878 at anytime.

What should I do if my water meter is leaking or making a clicking noise?
The Public Works is responsible for repairing any malfunctioning water meters. Please report problems with your meter to the Town Office by calling (403) 946-5565, Monday through Friday between 8:30 a.m. and 4:30 p.m. and an appointment will be set up to have problem corrected.

What can I do if I'm never home when it is time for my water meter to be read?
Most houses in Crossfield have had a remote readout installed on the outside of your home. The remote is connected to the water meter in your home and shows the same consumption rates. If your home does not have a remote, or if your existing remote doesn't show the same reading as your water meter, you can arrange to have problem corrected, at no charge, by contacting the Town Office at (403) 946-5565, Monday through Friday between 8:30 a.m. and 4:30 p.m.

As of October 2004; the Town Of Crossfield has switched over to a new type of meter and meter reading system.
New radio read meters are now being used to replace existing impulse water meters that have malfunctioned or have been in question for high usage. All new homes and businesses will have the new system installed at the time of meter installation.
The new radio read system no longer requires an outside read to be installed on the exterior of the house, an MXU transceiver box is now hardwired to the water meter and secured at least 3 - 5 feet above the meter on the inside of the house.

To read the radio read meters a handheld device (HHD) reader can be used to read specific meters when doing final reads, and re-reads, or a drive-by vehicle transceiver unit (VXU) can be used to read all radio read meters at one time. The VXU works in conjunction with a portable pc (laptop) to allow you to import and export both route and meter reading information. Once the route information is loaded into the pc, the VXU is ready to complete the meter reading operation.

AutoVu software works in conjunction with the VXU to create a graphically enhanced real-time view of the actual meter reading operation. Using global positioning satellite (GPS) based mapping, AutoVu graphically depicts the location of the vehicle, the street name and the corresponding meter. As each meter is successfully read, AutoVu will change the color of the meter or make it disappear off the screen. The on-screen map automatically shifts position when used with the GPS system, keeping the meter reading vehicle positioned on the map as it travels the route. AutoVu takes the guess work out of missed meter reads by providing the operator with a real-time view of the completed activity.

We currently as of October 26, 2004 have the handheld device and are using it to program and read all new radio read meters. We are expecting the VXU and laptop in approximately 4 weeks time.

Town Utilities

WATER SERVICE

Residential and Commercial Services

For the purpose of this bylaw “residential service” shall mean any detached dwelling, semi-detached dwelling, mobile home, apartment, or row house and “commercial Service” shall mean any businesses within the Central Business District.

a. Residential Services and Commercial Services shall be charged as follows:

Bi Monthly Service Charge …………….$37.50 for 5000 gallons (22.7 cubic meters)

Over the minimum (5000 gallons)
Service Charge of ……………………….$11.00 for each 1000 gallons.

Where there is no inside water meter, outside meter or remote read, or MXU transceiver unit the charges will be estimated as follows (as per section 13. v in Bylaw No. 2008-07)

Minimum billing ………………………….20,000 gallons

INDUSTRIAL SERVICES

For the purpose of this bylaw “Industrial Services” shall mean any building in the Industrial Districts (M1, M2, M3).

a. Industrial Services shall be charged as follows:

Bi-Monthly Service Charge………………..$45.00 for 5000 gallons (22.7 cubic meters)

Over the minimum (5000 gallons)
Service Charge of………………………….$13.00 for each 1000 gallons.

** Sewer Services – shall be charged at 50% of the water charges levied under section 7a and 8a above.

BULK WATER FEES

Resident $10.00 for 500 imperial gallons

Non-Resident……………………………………………….$15.00 for 500 imperial gallons

Payments can be made at the office, or online as well as pre-authorized debit. Any questions about your utility billing can be done by calling the Town Office at 946-5565.